April-May 2011 Endo All-Stars
The staff members at Western Carolina Endoscopy Center are dedicated to providing a comfortable and safe environment for patients in the most efficient setting, according to Traci Knop, RN, CAPA.
“Ambulatory settings such as ours empower the patient to shop around and make educated decisions on where to spend their healthcare dollar,” she added. “…People no longer want to be in the hospital setting when they are not sick. I believe consumer-driven healthcare is here to stay. Our team understands that, and I think it's why our patient-satisfaction surveys consistently show 99 percent satisfaction rate or higher each quarter.”
To read more about this team, click here.